GLADESVILLE

Richardson & Wrench Gladesville

Testimonials
RICHARDSON & WRENCH
GLADESVILLE
Office:
265H Victoria Road
Gladesville NSW 2111
Phone:
(02) 9879 6311
Fax:
(02) 9879 6127
Email:
admin@rnw.com.au

Testimonials

Fred Jabbour
Fred Jabbour
I will be leaving Sydney on Thursday for a few days, so you’re on your own at this stage! I can’t tell you what a comfort it is for me to know that the sale of our home is in safe hands with you & your team. I wouldn’t have been peaceful about leaving Sydney if that hadn’t been the case!

You are a very kind, thoughtful man Fred Jabbour.

A VERY big thank you to you & your team for a job exceedingly well done.
Ann H.
John Fabrizio
John Fabrizio
I highly recommend Richardson and Wrench at Gladesville for the excellent rental management services they have provided to me since December 2003.
John Fabrizio, supported by Jason and the rest of the team, have consistently delivered professional services over our long association. I have greatly appreciated the management of lessees, recommendations about market rental rates, advice about maintenance of the property, keeping me informed, addressing issues promptly, re-renting the property in a timely manner so that rental income was maintained and managing trades people so that work was completed professionally and in a timely manner.
It is time now to sell my property and Richardson and Wrench have assisted greatly in managing the tenants in preparing for the sale of the property.
I highly recommend their services for your consideration.
R. Thomas
Richard Mion
Richard Mion
I write to you to offer some detailed feedback on my dealings with RICHARD MION, Senior Advisor with R&W Gladesville and his support staff at that Office.

BACKGROUND:

In July, 2016, I formally engaged Richard to market and sell my property at 9 Orient St Gladesville.

I had spoken with several local agent for up to a year prior to Richard's formal appointment. I chose Richard because he had spent approximately 50 hours on the phone with me over a 12 month period and he had also sent me very detailed local market information and detailed specific property appraisal information (often at very short notice). Richard's approach was always highly professional, always realistic and practical and never "salesman pushy".

A CHALLENGING ASSIGNMENT:

The sale of the subject property was a difficult assignment.

I had not lived in the property for many years and it had fallen into disrepair. The property needed to be remediate to maximise the sale price. Richard was meticulous in detailing what was required within a reasonable budget. Richard arranged all trade quotes (painters, carpenters, house washing, carpet repair & carpet cleaning, house cleaners, gardeners, pool maintenance etc) and personally oversaw the trade works every step of the way. I estimate that this exercise alone occupied an addition 40 hours of his time.

Richard also arranged the stylist (furniture rental).

There was no time slippage in arranging all the above & no cost overruns which is remarkable in itself. Richard achieved a total transformation of the property in around 3 weeks. The end result was simply excellent.

MARKETING PHASE:

The narrative and photos contained in the printed material and on the web page were simply excellent. Richard was totally on-point in highlighting the key features of the property.

Throughout the marketing program, I was kept fully abreast of web page analytics, visitor numbers, details of all interested parties and the general 'like & dislike' feedback from the public. The detail and presentation of this feedback was very impressive. I also note that Richard had an encyclopaedic knowledge of all 20 plus interested parties.

THE SALE:

The evening before the auction, Richard called me to wish me luck. I made comment to him that whatever the outcome, I believed that no agent on Earth could have performed a better job than he and his Office had done. It was now up to the market to determine the ultimate sale price.

There were nine registered bidders on auction day (27 Aug 2016) and the property sold for $2.26 million, well above the reserve price and about $400,000 more than I realistically expected to achieve. The sales price was a record for the street and surrounding area.

CONCLUDING COMMENTS:

Given the consistent & extraordinary effort RICHARD MION put into the sale of my property, I could be forgiven for thinking that Richard was in fact selling his own home and not mine.

I must also thank the team at R&W Gladesville Office (Fred, Danielle and others) for their wonderful support during the entire sale process.

I am not in the habit of writing letters such as this one. Hitherto, I have never offered myself as a reference for anyone else's professional services but in the case of Richard Mion and the team at R&W Gladesville, I happily make an exception to this rule.

Regards,

*Phone number available on request*

Mr. Ian Grant
Fred Jabbour
Fred Jabbour
Thanks Fred,
It was very nice doing business with you, as the saying goes!
I have had a decade of wonderful service from this office, with John doing a great job as rental manager, and now you as the selling agent.
I wouldn't hesitate to recommend you if the situation arises.
Many thanks
Allison
Fred Jabbour
Fred Jabbour
To Fred Jabbour & Richard Mion and all the staff at Richardson & Wrench Gladesville branch.
I would like to thank you all for the way in which you handled the sales of my late brother’s two properties in Kemp Street Tennyson Point. The sales where done through the NSW Trustee and Guardians office. I was very impressed in the way you kept me updated on the advertising details (local papers, internet, etc) and the comments from all the prospective purchasers.
Your professional manner in which you carried out the open house and the auctions and all other aspects of the sales, in achieving $500,000 over the reserve for one property and $165,000 over for the other is exceptional and beyond reproach.
I feel very comfortable with all my dealings with yourselves and your office staff.
I would have no hesitations in recommending you to any prospective buyer or sellers of property in your area.
G. Underwood
Ruth MacRae
Ruth MacRae
My wife and I interviewed three agents and by far the most qualified and interested was Fred and Ruth at R and W. Both had a long history of successful Gladesville house sales. Both live and work in Gladesville and Fred was fully aware of our 110 year old heritage Federation home and the painstaking restoration and additions we had personally carried out over 22 years of residence.

This interest carried through with their excellent marketing plan down to the competitive commission rate and marketing costs. Ruth took a special interest with regular updates on each open day and suggestions for hired furniture and colour schemes.

Then four days before the auction she placed before us an attractive offer from a nearby young couple and closer negotiations proceeded within a day with a result of only a few dollars short of our agreed reserve price. This would prove a record for the area and most satisfying for us both. We had agonised for years that our lovely home was just too big and the near 1000sqm block too large for our advancing years. Time for downsizing and move to the coast.

Thank you sincerely Fred and Ruth and the R and W Gladesville team for a highly successful sale and easy settlement.
Ray & Chris Rumble
Ruth MacRae
Ruth MacRae
Dear Mr Fred Jabbour,

Now that the sale has been finalised my wife Robin, sister-in-law Cynthia Dummer and I wish to express our sincere thanks to you and your staff, and in particular Ruth MacRae, for the way R&W arranged and conducted the successful sale of our family property.

Undoubtedly, Ruth's professional approach, eye for detail and magic women's touch, greatly contributed to obtaining a buyer and quick sale and this greatly assisted my sister-in-law. Collectively we could not be more delighted.

When initially considering who to engage to handle the sale we had very little knowledge of agencies in the Ryde area. Nevertheless, after talking with Ruth and experiencing her calm businesslike approach, we had no hesitation in deciding to go with R&W. Much to our delight this proved to be the right move.

Once again may we state our sincere appreciation for everything done for us by you and your marvelous team.

Yours faithfully,
Mr Anthony Buckley
John Fabrizio
John Fabrizio
I would like to provide a recommendation for the excellent services provided by John and his team at Richardson and Wrench, whilst he managed my property.

John took over from another agent in 2009, when the management of the house was in disarray with unhappy and demanding tenants, work orders needing attention and general mismanagement of the property.

During the initial period he quickly attended to maintenance and work issues by recommending excellent and reasonable tradesmen. He got the tenants onside and quickly took charge of the property.

Over the past five years he has provided excellent service in vetting prospective tenants, attending to all work and maintenance issues and providing speedy and effective feedback on all management issues.

He is always efficient, moderate in temperament and considerate in providing advice.

The property has been very successfully managed and maintained during the last 6 years.

I would highly recommend John and his team for the most cost effective and professional service they provided to me.

Yours faithfully,
Timothy Young
Jason Malin
Jason Malin
John and Jason have been looking after my home for 5 years; they have worked well to look after the property on my behalf. I found their advice and attention to detail excellent. I am able to ask them to fix something up and I have confidence that it will be done in a timely manner without me having to check up on it.
Always friendly they are engaged in the management of the property, not just to collect return but in looking after my interests. To ensure the property is rented to good tenants, looked after, repairs done in a timely manner (and well) as well as advocating my best interests; these are the things which come naturally to John.
If you are planning to rent your property please talk to John and the team and then stop, select them to look after it for you. I will be telling anyone who is a local wanting to rent out their house, run down to Richardson and Wrench in Gladesville ask for John and use this team as your agents.
Steven Green
Ruth MacRae
Ruth MacRae
From our initial meeting two years ago, I resonated with Ruth's warm and open demeanor. Being granted the non-auspicious role of selling my Mother's home of 60 years was indeed a daunting task. Ruth's experience and calm manner made the journey so much easier than I could have imagined.

Dealing with a family with high emotions - another consultant may have run for the door, but not Ruth! Ruth's professionalism balanced with a much needed sense of humour, kept it all together. Ruth is very patient, never pushy and kept the ball bouncing along nicely...

At the end of the day though, it was Ruth's caring attitude for my Mother's welfare, which proved to me that Ruth was our preferred consultant. It became less a business transaction and more a friendship. Richardson & Wrench's motto of "People over profit" resonated strongly with me. It is a true reflection of how Ruth and owner, Fred Jabbour run the businesss.

Ruth would say "We will do our very best for you" and the outcome was a very successful sale prior to auction.

I highly recommend Ruth McRae who will offer a genuine, no nonsense approach and no pretensions.
Christine O'Neill
Fred Jabbour
Fred Jabbour
I'm writing to thank you and your staff for all the hard work you put into the sale of our Gladesville home. The level of professionalism and courtesy displayed by yourself and your staff was exceptional. The Auctioneer, Mr Peter Baldwin, continued this professionalism through the Auction process and was able to achieve a price well above our original expectation
Bronwyn Fletcher
Richard Mion
Richard Mion
Good Morning Fred,

I write this email to highly commend the work of Richard Mion on the sale of 22 North Rd, Ryde.

I know that I have been treated like family, but Richard is such a gentleman I would like to believe that he treats all of his clients in this manner.

He has kept me completely informed throughout the entire campaign and I have never been in any doubt at any point at the current state of play. In an era of a volatile real estate market with many unethical players that sully the Real Estate industry, quality agencies and agents, it has been a pleasure to deal with someone ethical, knowledgeable and a proper practitioner that has made one of the most stressful transactions in ones life as stress free as possible. It has been a pleasure dealing with Richard and being able to stand back and watch a true agent of the Real Estate profession demonstrate quality Real Estate Agent work, as an art and a science, in achieving the best possible result for the sale of my property while treating both vendors and buyers with respect.

I will have no hesitation in recommending your agency and Richard to anyone that wishes to sell in the area.

I hope that you all have a great day.

Thanks & Regards
Frank Nesci
John Fabrizio
John Fabrizio
I would just like to let you know how grateful I am of John Fabrizio's services. We have had our rental property in Gladesville managed by you since we moved to our new home in Marsfield, nearly 6 years ago. John has handled our property for several years and he is such a delight to work with.
He would call me to apprise me of things that I should know - tenant leaving, regular inspections, prospective new tenants, etc. Nothing is too hard to handle.

John has a very good work ethic and he will keep his word of calling you to let you know what is happening. I wish all the people I work with are like him. I have had shocking dealings lately with other vendors/suppliers and having to deal with John is a breath of fresh air.

I wish to commend John for his dedication and hard work to Richardson & Wrench Gladesville. He is such a great asset to your company.
Carrie T
Jason Malin
Jason Malin
I had my unit managed for many years by John and Jason and then finally sold with Ruth and Fred. The service and professionalism from the whole team at Richardson & Wrench Gladesville has never been short of outstanding. Such awesome people to deal with!
Jimmy
Ruth MacRae
Ruth MacRae
Many thanks for again looking after our family, this time our daughter. As usual you put 100% and more into marketing, advice and personal touches to achieve an outstanding result. We would highly recommend you to friends and anyone else considering selling their property.

Again many many thanks,
Tim and Claudia Mills
Richard Mion
Richard Mion
We are so pleased that we chose Richard Mion of Richardson & Wrench to arrange the sale of our property.
We felt his efforts in finding extra information for the variety of possible buyers was outstanding.
The suggestions he made re improving our surroundings and the timing, and number of open days proved to be correct.
Being able to meet the auctioneer well ahead of auction date was much appreciated and gave me more confidence in the procedure of an auction.
Reporting from open days and various other means was very good; also easy to contact by phone.
We have made a knowledgeable wise friend.

Thank you Richard

Jennifer
Jennifer Chapman
John Fabrizio
John Fabrizio
Thank you so much for all your help over the years with my Gladesville property. I first contacted you in 2007. I have found you to be a very practical and cost conscious agent on behalf of me as an owner, whilst also attentive to the tenants needs over time. I am currently renting a property through another agent and in my view they are doing a very poor job on behalf of both owner and tenant, Being in both positions (as investor and tenant) I can truly appreciate your good service.

I am very pleased with the recent sale process which went very smoothly and achieved a great result. Please pass on my thanks to your sales team.

I will highly recommend both the property management and sales service provided by your team.
Tracy Byrne
Ruth MacRae
Ruth MacRae
Ruth MacRae and her team at R&W Gladesville were simply brilliant in selling the family home.

From the moment we engaged Ruth to sell the property we knew we had made the right decision, her vast local knowledge and experience really stood out from the rest.

The advertising was very well planned which reached out to all possible buyers in the market place.

Ruth's communication throughout the whole selling process was outstanding, we always had up to date feedback on all prospective buyers, which gave us a great deal of confidence leading up to the sale.

The support Ruth had from her team at R&W was very professional and made a big difference when coping with a lot of interest on open days.

The most important thing was Ruth combined everything to achieve a sale price on the property well over what the family anticipated, I would not hesitate in recommending Ruth MacRae to sell your property.
Tony Peagam
Fred Jabbour
Fred Jabbour
I have found working with the Richardson and Wrench Gladesville team a stress-free, professional and successful partnership over the last 7 years. Stability of the team, the friendly and honest approach and a very approachable manner have made it a pleasure using R&W Gladesville for my property purchase, management and eventual sale. I won't hesitate to use R&W Gladesville again or recommend them to prospective customers. Thanks for all your help over the years, Fred and Team
Shannon Muller
Ruth MacRae
Ruth MacRae
Many thanks for your assistance in selling our property. My sister and I are extremely happy with all that you've done for us and the advice that has been provided. Your service has been 1st class (not a description I use very often?)
I am happy for you to pass on my contact details to any potential clients who are contemplating using your services.
Ian lewis
Ruth MacRae
Ruth MacRae
The professionalism and outstanding service from you and the team at Richardson and Wrench
is the best I have ever seen from any RE agent.

Many thanks and warm regards.

Jimmy Lim
Fred Jabbour
Fred Jabbour
To Fred and all his team at R&W Gladesville. I want to thank you all very much for the part you played in helping to dispose of our family home 40 Champion Road on Saturday 21/9/13.

It is not an easy thing to do parting with a home that has 43 years provided our family with a lifetime of unforgettable memories. It can be stressful and an emotional experience.

Your honest and friendly manner helped to relieve these tensions and your attendance at the auction provided an atmosphere of respect and professionalism. Qualities which are a reflection of Fred... team leader.

The families gratitude also extends to Peter the auctioneer... his inclusions of John, husband and father, in his brilliant summary of the property meant a lot to me and the family.

To any one anticipating a property transaction I can recommend Fred R&W Gladesville as a friendly, honest and highly trustworthy company and take no hesitation in recommending them.

Congratulations to you all on a job well don
Mrs Naylor
John Fabrizio
John Fabrizio
John Fabrizio managed my property for many years. I have always been impressed with the service and the attention to detail. I would have no hesitation whatsoever in recommending John and the team at Richardson and Wrench Gladesville to manage your property. I know with my next property, I will be.
Jason L
Ruth MacRae
Ruth MacRae
Ruth has been so helpful that no problem could be any trouble to deal with. Ruth has honesty and integrity.
Ruth kept us up to date with all aspects of selling our home and considers the sellers and buyers needs.
It was great dealing with your agency and I would recommend you to anybody who wants to sell their home.
Cherie & John Attwood
Fred Jabbour
Fred Jabbour
I write to you to express my appreciation for all you help in securing a buyer for my property in Putney. As you are aware I initially thought I had sold the property myself to my neighbour but unfortunately they couldn't get their funds together.

I then engaged in the services of your company and I was impressed with your knowledge of the local market and the alternative sales strategies and processes available to me. On my first contact with your agency you exhibited a high standard of professionalism by actively listening to what I had to say about the sale of my property.

Results speak for themselves, my property sold within one week of being listed with your agency. I would like to extend my gratitude to you for negotiating a sale price far beyond what I had expected.

Thank you again and I wish you all the very best for the future.
Bill Reid
John Fabrizio
John Fabrizio
Just a quick courtesy note about my dealings with your office. Since meeting John Fabrizio in July, I have been impressed with his professional and friendly manner. He has been very helpful and has kept us up to date on a weekly basis.
John is always willing to follow things through and is happy to provide advice when asked. As I believe good feedback is often overlooked, I considered it necessary to send this note.
Richard Maurice
Ruth MacRae
Ruth MacRae
Firstly I must thank Ruth for the helpful and efficient way in which she made us aware of the purchase of our new home in Forrest Road, Ryde. This property ticked all the boxes after spending 3 months in viewing other homes.
Many thanks Ruth & Fred for understanding all our requirements.
Don Dunkerley
Fred Jabbour
Fred Jabbour
I'm writing to thank you and your staff for the excellent service provided to my parents in the recent sale of their home. Your professional attitude and kindly approach helped them through a difficult period. I also appreciated your honest and open feedback and you always kept me in touch with what was happening. Choosing to deal with Richardson & Wrench, Gladesville turned out to the best decision.
Laraine Mackenzie
Ruth MacRae
Ruth MacRae
Ruth's professional advice and fabulous client database allowed the sale of our property to occur very quickly. I am thrilled with the level of service received during the time that Richardson & Wrench delivered, it was a pleasing outcome in a very short amount of time, we could not have done it without your help. Thank you.
Alison Widders
John Fabrizio
John Fabrizio
I would like to thank you for all the hard work that you have put into looking after my properties over the last 8 years. It has been a pleasure doing business with you, as you are very professional in what you do, and nothing is ever a problem. It has been so nice to work with someone that you know you can trust and to know that your property is well looked after, I have had dealings with other Real Estates but no one has come close to your professionalism, willingness to help in anyway and that is happy to go that extra mile. I would also like to say a very big thank you to the rest of your team in all areas from the reception to sales. Every time I have phoned your office, the staff are very helpful, and direct the calls to the right place, as well as the promptness of calls returned from yourself and other staff members.

I would also like to extend my thanks to your sales team and Fred for being helpful and the great advice they gave me on my last property that they sold. It was such a smooth transaction with arranging the sales side of it to exchange of contracts.

John, I would recommend yourself and the rest of the team at Richardson & Wrench Gladesville.

Anyone that is looking for a good Real Estate this is the one.

I wish you had an office where I am now as no one comes close to your team, as you look after your clients by putting them first.

You are not just the longest serving agency in Gladesville, you are the BEST!!!

Keep up the good work and I will miss working with you and your team.
Jane
Fred Jabbour
Fred Jabbour
Mr Jabbour exhibited a high standard of professionalism, never forced the opinion, but always consulted with me on all aspects of the sale. Not once was I left in the dark. I recommend this Real Estate Practice to anyone who is interested in not only efficiently selling their property, but interested in a Practice which has the vendor's best interest at heart.
Brian R. White J.P.
Ruth MacRae
Ruth MacRae
Thank you for your efforts in securing a very advantageous sale.
Selling our family home of over 15 years, has been one of the major events of my life.
The whole process was made easier by the support you provided.
Your friendly, professional service was much appreciated. In particular, the open, honest approach and timely ongoing feedback did much to calm my furrowed brow.
I would welcome any calls from prospective vendors of properties to enable me to further your services.
Beverley & Paul Nelmes
John Fabrizio
John Fabrizio
John showed professionalism, knowledge and initiative in managing my property
After trying various real estate agents to manage my rental property, I was grateful to have John Fabrizio at R&W Gladesville recommended to me. From the outset, John showed professionalism, knowledge and initiative in managing my property. He was always friendly and reliable, and I never had to chase him to have the rent increased or smoke alarms checked. John made himself available to offer advice when I needed it and was eager to help resolve any issues immediately. A result of his significant professional experience and discretion, he maintained an excellent relationship between myself as landlord and the tenant. John's experience in property management meant that I didn't have to worry about my property and its tenancy. When the tenants vacated there was some minor damage to the carpets and John acted in my interests and was able to successfully recover compensation from the tenant. I have since moved back into my property but should I wish to sell it or rent it out in the future, I will be going back to John at R&W. I have no hesitation in recommending John and the R&W Gladesville team to any property owner.
Lara
Ruth MacRae
Ruth MacRae
I was very pleased with R&W Team and will not hesitate to say to others thinking of selling their homes Richardson & Wrench are the selling agent they should choose.
Their service was excellent, Ruth's advice on preparing the property for sale was most helpful. Her follow up during the sale and post sale were excellent too
Mrs Vera Hodgekiss
John Fabrizio
John Fabrizio
John and Jason have been looking after my home for 5 years; they have worked well to look after the property on my behalf. I found their advice and attention to detail excellent. I am able to ask them to fix something up and I have confidence that it will be done in a timely manner without me having to check up on it.
Always friendly they are engaged in the management of the property, not just to collect return but in looking after my interests. To ensure the property is rented to good tenants, looked after, repairs done in a timely manner (and well) as well as advocating my best interests; these are the things which come naturally to John.
If you are planning to rent your property please talk to John and the team and then stop, select them to look after it for you. I will be telling anyone who is a local wanting to rent out their house, run down to Richardson and Wrench in Gladesville ask for John and use this team as your agents.
Steven Green
Ruth MacRae
Ruth MacRae
This is just a short note to acknowledge the fantastic team effort made by Richardson & Wrench Gladesville to obtain what I regard as an optimum price for my home. I have had many dealings with Real Estate Agents over the years and I am happy to say that I found your level of attention and enthusiasm in selling my home places you at the top of the list.
R. Maurice
Fred Jabbour
Fred Jabbour
Fred kept me regularly informed about what was happening with the sale and honoured each of his commitments to me about advertising, progress reports with the open house day as well as promptly and courteously answering each of my enquiries. I have found Mr Jabbour to be a man of the utmost integrity and regard him as a wonderful asset to the Team.
Lloyd Edwards
Ruth MacRae
Ruth MacRae
Your professional and at the same time compassionate approach to the sale of our house made it easier for us to cope in an otherwise stressful time.
Your tips for the presentation of the property were excellent and we appreciated your constant feedback.
We are delighted with the result you achieved for us and would without hesitation recommend you to any vendor.
Claudia & Tim Mills
 Gladesville
Phone: (02) 9879 6311  |   Email: admin@rnw.com.au  |  
265H Victoria Road, Gladesville NSW 2111